Cooling and heating from the same system
A heat pump moves heat to cool your home in warm weather and changes operation to provide heat when it is cooler. Tell us whether the issue happens in cooling, heating, or both. The thermostat settings, airflow, outdoor equipment, and indoor components all help us understand what to check.
Problems worth discussing
Call when the system will not reach the set temperature, airflow seems weak, or unusual sounds and repeated shutdowns begin. If you see ice, describe where it appears and which mode the system was using. Different conditions can have different causes, so the next step is an assessment rather than guessing at a part.
Maintenance for both seasons
A maintenance visit helps you understand the condition of the equipment and plan its care. Discuss filters, airflow, controls, and operation in the modes you use. See our HVAC maintenance page for more about routine service.
Considering a heat pump installation?
We can talk through your existing equipment, home comfort needs, compatible controls, and installation scope. Ask about system sizing, indoor and outdoor compatibility, and warranty terms. If your current heating system needs help, you can also explore heating repair.